POSTAGE & HANDLING

 

All orders $70 and above have FREE shipping.

Standard flat rate postage of $9.95 for all orders Australia wide.

Express Post is $14.95 Australia wide.

We use Australia Post and all parcels will be issued with a tracking number and a signature is required.

Please allow 5 to 7 days for your order to be shipped if it is available now.

Once the items have left our premises we will not be held responsible for late, lost or damaged products. 

Cost of postage is non-refundable.

Please note that shipping Pre Order items will only occur when all Pre Order items have arrived and ready to be dispatched.

Orders which contain In Stock and Pre Order items will not be separated unless extra postage is paid by request. Therefore the In Stock items will not be posted unless the Pre Order items have arrived.

As per Australia Post Guidelines, you need to wait up to 10 business days for your parcel to arrive. You can track the delivery once it has left our premises and is in the Australia Post system.  If no information is showing after 48 hours of receiving your confirmation email, please contact Australia Post directly and follow their instructions on how to lodge an enquiry.

Please ensure that you have provided the correct address. We will contact you if your parcel has been returned to us due to incorrect address details. You will be required to pay a postage fee of $9.95 for the parcel to be resent to you.

Please note we will do our utmost best to get your parcel out to you in a timely manner but please understand it is completely out of our control if there is an issue with Australia Post and the delivery of your parcel.

At this stage we do not offer International Shipping, however if you reside outside of Australia and really love something, please contact us and we will do whatever we can to help you out.

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